Interview Better by Leaving the Script

Legendary NFL coach Bill Walsh is considered the godfather of the “West Coast Offense” and also made vogue the practice of scripting the first 25 offensive plays of a game. He stuck to the script regardless of the game’s changing circumstances and obviously garnered a great deal of success, but should interviewers stick to their scripted questions regardless of an interview’s changing direction?

Leave the scripted strategy to execute more productive interviews.

Leave the scripted strategy to execute more productive interviews.

I was recently listening to an interview on NPR’s, “All Things Considered.” The conversation was between the show’s host and an extremely obscure folk musician who had some interesting songs, but as we soon found out, had an even more interesting back story. Having asked thousands of interview questions over the years, I recognized the host’s prepared questions. However, the guest’s response to one of the questions offered an interesting and unexpected tidbit that caught my attention. It caught the host’s attention too because she immediately followed up, and the interview went an entirely unanticipated – and highly interesting – direction from that point.

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